Free diagnostic for agency leaders

Scope creep isn’t a client problem. It’s a scoping problem.

The strongest agencies build scopes that protect margin without damaging the relationship — and back them up with governance they actually run. This 12-question self-assessment shows you where your agency stands today.

  • 12 pressure-test questions across contract, governance, and culture
  • A fillable, printable PDF you can score in Adobe or Preview
  • A three-band answer key with the actions to take next

Start the free assessment now

Tell us where to send it. The download opens on the next screen.

Your details are stored securely and only visible to Jaclyn at JHM growth 360. Never shared or resold.

What’s inside

A two-page diagnostic you can score in five minutes.

Built for agency owners, COOs, and client-services leads who suspect they’re over-serving but can’t prove it. Use it solo or as a leadership team ritual.

Contract Definition

Whether your SOWs actually protect deliverables, channels, and fees when new work appears mid-flight.

Contract Governance

Change-order discipline, profitability ownership, and how renewal conversations reconcile scope-as-sold vs. delivered.

Culture, Ownership & Financial Visibility

Time-tracking rigor, margin visibility, and whether account leads feel safe pushing back on scope drift.

Three-band answer key

See exactly which bracket your total lands in — and the next move to protect margin without damaging the client relationship.